We’re sorry if you’ve suffered an accident or have a claim on your insurance policy. That’s why you have insurance, to protect you when something bad happens. As your independent broker, we’ll do our best to make your claim experience a smooth one. We’ll guide you at every step along the way.


  1. If you have a Horse Mortality Claim, click here for special instructions.

    All other claims, please start by reporting your claim to Henry Equestrian Insurance Brokers, Ltd. at 1-800-565-4321.

    For Emergency Claims Only outside of our office hours, please call our 24 hour claims service at 1-844-642-5729. A competent adjuster will provide immediate service.

  2. We will let you know what to do next, and an expert member of our team will help in any way they can!
  3. After your claim is processed, we’ll follow up with you to ask about your experience and make sure you were treated well. If think you’re not being treated fairly, need some help along the way or want to share your positive experience with us, just let us know! At Henry Equestrian Insurance Brokers, Ltd., we’re always here for you.

Learn More About Insurance Claims

At Henry Equestrian Insurance Brokers, Ltd.., we believe an educated consumer is a more empowered consumer. We encourage you to learn more about some of the factors that can affect your claim, and how filing an insurance claim can affect you.

For more information, please read our special report: What you should know about insurance claims.