We proudly supply a wide range of non horse-related protection for clients of Henry Equestrian Insurance.

What To Do In Event Of A Horse Mortality Claim

HEP LIVESTOCK Insurance Procedure:

  1. “Dead Horse” OR “Vet Recommended Euthanasia”
    a. Immediately call your veterinarian and arrange for an autopsy.
    b. Call ClaimsPro. – Page: Lee Axt at 1 844 849 5101
  2. “OTHER”:  In the event of any illness, disease, lameness, injury, accident or physical disability whatsoever to the insured animal, the insured shall immediately employ a qualified veterinarian.
    Contact Henry Equestrian Insurance Brokers Ltd or After Hours Service - ClaimsPro. via telephone with details as soon as possible.

    Henry Equestrian Insurance Brokers Ltd:
    HEP Claims Department

    Office hours:  9am to 5 pm, Monday to Friday
    Phone: 1-800-565-4321 or 905-727-1144
    Fax: 905-727-4986
    After Hours, holidays, weekends, dead horse, vet recommends euthanasia
    Call ClaimsPro:   Page – Lee Axt at 1 844 849 5101


If you need to report a different type of claim, please click here.